e-Dispatch by Aether - Overview
Companies that dispatch jobs to mobile work forces are continually striving to enhance communications between dispatcher and mobile worker to improve productivity and service with customers. Many companies have invested in field service automation systems, however, this can be a daunting and expensive proposition for today's small to mid-sized businesses.
Aether Systems meets these dispatch and field service needs with a wireless dispatch system, e-Dispatch by Aether. e-Dispatch by Aether consists of an Internet-based dispatching software application, wireless data airtime and two-way mobile devices such as RIM Wireless Handhelds, wireless enabled Palm and WinCE devices, Internet-ready mobile phones and other PDAs. By utilizing the e-Dispatch system, companies can now:
- Dispatch job orders, track their progress, and manage and deploy workers in real-time
- Increase the efficiency, productivity and safety of their mobile workforce
- Enhance overall customer service
- Minimize hardware and software investments.